DRAFT — for review by a qualified attorney before launch. Bracketed items must be completed. This draft is sensible SaaS boilerplate, not legal advice.
Provider. Project Apex is provided by [LEGAL ENTITY NAME], [ADDRESS] (“Project Apex”, “we”). Contact: support@projectapexsoftware.com.
The service. Project Apex is a software platform that helps mechanic businesses manage customer requests, estimates, scheduling, jobs, invoices, payments they record, and repair history. Project Apex does not perform repairs, diagnose vehicles, or set a business's prices; businesses remain responsible for their work, estimates, and customer communications.
Accounts. You must provide accurate account and business information and keep your credentials secure. You are responsible for activity under your account.
Subscriptions & billing. Paid plans are billed in advance through Stripe on the cycle you select. Plans renew until cancelled. Cancelling takes effect at the end of the current paid period unless stated otherwise. Fees are non-refundable except where required by law or expressly stated. A free trial converts only if you choose a paid plan and provide payment details.
Your data. You retain ownership of your business and customer data. You grant us the limited rights needed to operate the service (hosting, processing, backups, support). If your subscription ends, your data remains stored for [RETENTION PERIOD] and can be exported on request, after which it may be deleted.
Acceptable use. No unlawful use, no attempting to access another business's data, no interference with the service's security or operation.
Availability & liability. The service is provided “as is” with commercially reasonable efforts toward availability. To the maximum extent permitted by law, our aggregate liability is limited to the amounts you paid in the [3/12] months before the claim. [ATTORNEY TO CONFIRM.]
Changes & governing law. We may update these terms with notice for material changes. Governing law: [STATE], USA.